A1: Do not use any harsh abrasives, polishes or chemicals. Please see individual company care and maintenance section for more detail.
A2: Bulbs are not included unless otherwise noted by the manufacturer in the catalog or website.
Q3: Wattages stated are the maximum recommended; however, you may use lower wattages to suit your lighting needs.
A4: A “Damp” rating means it has been tested to withstand light moisture or raised humidity, such as condensation or a light mist. Examples of “Damp” locations would include fixtures under an outdoor porch, a bathroom (not in the shower area) and above the sink. A “Wet” rating indicates the fixture has been tested to withstand an outdoor unprotected environment. An example of “Wet” locations could be an outdoor post light or an outdoor wall fixture.
A5: No, some may be “Damp” location.
A6: All returns or exchanges must be made through the retailer where you purchased the item.
A7: A floating flush is a flush mount that is not actually flush to the ceiling; normally this is a fixture without a pan. The glass is a few inches from the ceiling, closer than a semi flush mount.
A8: A fitter is the holder that the glass fits into.
A9: This is the diameter of the hole in the glass where the socket passes through.
A10: This is sometimes also called the socket ring and threads onto the socket to secure the shade to a fixture.
A11: Mostly used on portables to secure the shade to the base, the harp is placed into the saddle of the base,then the shade is placed onto the harp and secured with a finial.
A12: The canopy is used to cover the outlet box on chandeliers and pendants.
